Memorial Medical

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You're Safe with Memorial.

Throughout the COVID-19 pandemic, we’ve been committed to keeping you safe—from diagnosis and treatment to surgery and recovery. And as vaccination becomes available, we’ve committed to keeping you informed

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Ready to protect yourself and your community?

In the fight against COVID-19, we have a choice. Choose vaccination to keep you, your family and your community SAFE. You can turn to Memorial to stay informed on all aspects of COVID-19, including vaccination rollout updates.

COVID-19 testing info

Schedule Vaccination in Springfield

Or get the latest information delivered right to your inbox by signing up for our LiveWell Blog.

 

Telehealth Services

Because not every illness requires a visit to a Memorial facility, our telehealth visits provide an option to speak with a care provider through two-way video technology - all from the comfort of your home.

You can schedule a telehealth visit with any of the providers listed below.  Click on the links below for more information:

DMH Medical Group
Memorial Behavioral Health
Memorial Physician Services and Memorial ExpressCare
Memorial Weight Loss & Wellness Center

 

Drive-Thru Lab Facilities

Our new drive-thru lab sites ensure you have safe access to routine lab work and testing. Patients remain in the comfort of their vehicle and our technicians perform any draws or testing at your car. The service is available to any patient who needs routine or newly ordered labs.

Drive-Thru Location & Hours

 

More Cleaning and Screening

Here are some of the ways we are ensuring all our facilities are clean and safe for visiting patients:

  • Masks and needed protective equipment are required to be worn by our staff at all times. 
  • Advanced disinfecting procedures are being used to clean patient rooms and other facilities. 
  • Mandatory COVID-19 screenings are given to everyone entering our hospital facilities.
  • Isolated treatment unit is in place for patients confirmed or suspected to have COVID-19.
  • COVID-19 Testing is given to elective surgery patients within 72 hours of their procedure.
     
 

Safe Emergency Care

If you suddenly feel seriously ill or experience symptoms of a heart attack or stroke, don’t wait to seek the care you need. Our highly trained Emergency Department staff are following the strictest protocols to ensure the safety of our patients. When seconds matter, don’t hesitate to trust our experienced, on-site experts.
Don’t Wait for Emergency Care.

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We're Here to Help

Get the Latest COVID-19 Updates

Because the pandemic is constantly changing, we want to make sure you have the latest updates regarding Memorial policies.

COVID-19 Policies, FAQs & Visitor Restrictions

Have a Question? Contact us.

Use the form below or call 217-588-6200 to ask us a specific question you have about our new COVID-19 policies. Do not ask health-related questions. If you have an emergency, call 911 or go immediately to your local emergency department.

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What to Know if You're Having Surgery

We have put in place additional precautions to ensure maximum safety for surgery patients and their visitors. Here are several things you should know:

Before Your Procedure:

  • You will undergo a COVID-19 test 72 hours before your surgical procedure. 
  • Immediately following your COVID-19 test, you will be instructed to self-quarantine, which means separating yourself from others, staying at home and avoiding public places. Results should be available within two hours of your surgery; if they are delayed, your procedure will be rescheduled.
  • If you test positive for COVID-19, you will be notified and Memorial will provide you with a treatment plan. Your procedure will be canceled, although it may be rescheduled for a later date after you recover fully. If you begin developing any of the symptoms listed below prior to your procedure, please contact your physician’s office. You may also contact the Respiratory Clinic nurse triage line at 217–588–4019.

On the Day of Your Procedure:

  • Your physician’s office will let you know what time to arrive for your procedure. Please bring a photo ID, insurance card, and a list of your current medications. You will be provided a mask when you arrive. We will store your personal belongings for you during the procedure. 
  • PLEASE NOTE: Only one caretaker or support person may join you at the hospital. They may stay in the waiting room only for the duration of the surgical procedure. 
Pre-operative Testing Locations