Nondiscrimination Policy

Memorial Health System (MHS) and its affiliates comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex. MHS does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

MHS: Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you believe that MHS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with: Brian Tieman, MHS System Director of Employee Relations, 701 N. First St., Springfield, IL, 62781; phone 217–788–3581; fax 217–788–5539; or email Tieman.Brian@mhsil.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Brian Tieman is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Ave., SW Room 509F, HHH Building Washington, DC 20201 1–800–368–1019 | 800–537–7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Notice of Nondiscrimination and Accessibility Policy in Other Languages

Notice - English

Notice - Spanish

Notice - French

Notice - Chinese

Notice - Vietnamese

Notice - Korean

Notice - Russian

Notice - Polish

Notice - German

Notice - Romanian

Notice - Hindi

Notice - Gujarati

Notice - Urdu

Notice - Arabic

Notice - Tagalog