About

Quality

Memorial Health System is committed to high-quality patient-centered care. Our nationally recognized quality efforts aim to provide our patients with not only the safest, highest quality of care, but a singularly great patient experience.

To ensure the care we deliver is safe and effective, Memorial uses Lean Six Sigma, a process improvement methodology that helps eliminate waste and identify errors or defects within a process. Using this model, Memorial has created protocols such as our Star 80 and Star 45 programs, a team effort between departments to provide immediate care to heart attack and stroke patients, situations where time is most of the essence.

Our system-wide commitment to quality has been recognized on a national scale by respected and peer-reviewed committees, associations and publications focused on patient-centered excellence.

Our system-wide commitment to quality has been recognized on a national scale by respected and peer-reviewed committees, associations and publications focused on patient-centered excellence.